Privacy Policy for Orions IT Solution
Last Updated: June 22, 2025
This Privacy Policy describes how Orions IT Solution ( “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit our website www.orionsitsolution.com or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Introduction
Orions IT Solution is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy applies to all visitors, users, and others who access our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, phone number, company name, and other contact details.
- Usage Data: Information about how you use our website, including IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website.
3. How We Collect Information
We collect information in the following ways:
- When you fill out forms on our website (e.g., contact forms, newsletter sign-ups).
- Automatically through cookies and analytics tools when you browse our site.
- When you communicate with us via email or other channels.
4. Use of Personal Information
We use your information to:
- Provide, operate, and maintain our website and services.
- Respond to your inquiries and provide customer support.
- Improve our website, services, and user experience.
- Send you updates, newsletters, or marketing communications (you can opt out at any time).
- Comply with legal obligations.
5. Sharing and Disclosure of Information
We may share your information:
- With service providers who help us operate our website and deliver services (e.g., hosting, analytics).
- When required by law or to protect our rights and safety.
- In connection with a business transfer, such as a merger or acquisition.
- We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- The right to access, correct, update, or delete your data.
- The right to object to or restrict certain processing activities.
- The right to withdraw consent at any time (where processing is based on consent).
- To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to remove such information.
10. International Data Transfers
If you are accessing our website from outside [your country], your information may be transferred to, stored, and processed in other countries where our servers or service providers are located. We take appropriate steps to ensure your data is protected in accordance with this policy and applicable laws.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
12. Refund and Cancellation Policy
- Advance Payments: Any advance payments made for our services are generally non-refundable.
- Project Cancellation: If you wish to cancel a project after an invoice has been generated, you may request a refund of your advance payment only if the cancellation request is made within 07 days of the invoice date. After this period, the advance payment is non-refundable.
- To request a cancellation and refund within the allowed period, please contact us in writing at the contact details provided below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- Address: Module 47, 4th Floor Webel IT Park Asansol
- Email: info@orionsitsoution.com
- Phone: +91 90466 37996